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DiveHQ Docs

Point of Sale

Top bar › POS

The Point of Sale is your shop counter: t-shirts, masks, sunscreen, drinks. Click POS in the top bar to open it. The items, prices and categories come from POS settings.

Make a sale

Section titled “Make a sale”

  1. Make sure Sale is selected at the top. (Rental is not available yet.)

  2. Click products to add them to the Shopping Cart, or use Search products…. If a product has variants (sizes, colours), choose one in Select Variant. Products out of stock cannot be added.

  3. To sell at staff price, switch Staff Price on before adding items — switching clears the cart.

  4. Check the cart: Subtotal, Discount, payment fees, taxes included and Total. Add Notes if useful. Clear Cart empties it.

  5. Under Payment Information, choose the Payment Method. For cash, enter the Cash Received: the Change is shown. A Reference Number is generated automatically.

  6. Click Complete Transaction. DiveHQ offers to print the receipt.

Charge to a hotel room

Section titled “Charge to a hotel room”

For a guest staying with you, add the sale to their hotel bill instead of taking payment now.

  1. Fill the cart, then click Charge to Room.

  2. Search by room name or guest name and pick the active reservation.

  3. If the reservation is billed on several notes, choose the Note (folio) that pays this charge.

  4. Click Confirm Charge. The items appear on the reservation and are paid with the rest of the stay — see Hotel Bookings.

Charge to a customer tab

Section titled “Charge to a customer tab”

A tab collects purchases to be paid later — a diver’s drinks over the week, or a staff member’s purchases.

  1. Fill the cart, then click Charge to Tab.

  2. Choose Existing Tab (search by tab number, staff name or client name) or New Tab.

  3. For a new tab, choose the Customer Type — Staff, Regular Client or Walk-in — then the person (or type the walk-in name). Optionally set a Discount % and notes.

  4. Click Confirm Charge.

Tabs at the top of the POS shows how many tabs are open; click it to see them and open one.

Settle a tab

Section titled “Settle a tab”

Open the tab. It shows the items charged, the Financial Summary and the tab status (Open, Settled, Closed). To take payment, use Settle & Close Tab: choose the Payment Method, check the Grand Total (payment fees included), enter the cash received if paid in cash, and confirm.

You can remove an item from an open tab — its stock is put back. A tab with no items can be deleted with Delete Tab.