Pending payments

Pending Booking Payments is your list of money still to collect: every active booking that has a balance due before departure. Open it from the menu, or with Payments due in the top bar — the badge on that button shows how many bookings are waiting.

Follow up unpaid bookings

1. Open Payments & Accounting › Pending Payments.

2. Read the totals at the top: Bookings with a balance, how many have No payment credited yet, how many are Part-paid, and the amount Before departure to collect, per currency.

3. Optional: in Trip period, set From and To to see only the bookings whose trip leaves between those dates.

4. On a booking, open the actions menu and click Add payment to record what you received (see Payments), or Open booking to send a payment link.

The list shows the Booking #, Customer, Departure (trip and dates), Pax, the amount To collect with what is already credited, the payment Progress, the booking status and the booking date. More columns — Due before departure and Credited — can be shown from the column menu. Filter by Booking Status.

Good to know

• Only bookings that are Confirmed, Pending, Payment pending, Hold or Paid are listed — never cancelled ones. A booking marked Paid that still has a balance appears too.
• Fees paid on board are not counted here: the crew collects them at boarding (see Trip manifest).
• For an agency booking, the amount due is what the agency owes you, after its commission.